RSH Relocation and Immigration Services is a full member of EuRA (European Relocation Association) and is bound by their ethics and Rules of Conduct. The stated aim of EuRA is to spread knowledge and understanding of the issues surrounding employee mobility. Further, EuRA enhances industry performance standards by communication and education.
The EuRA Global Quality Seal (EGQS) was introduced in 2008 to enable EuRA members offering mobility services to demonstrate their dedication to quality and professionalism.
Since its launch, over 120 offices of EuRA members have been accredited under the scheme across 35 countries. This revolutionary program focuses on process management across all areas of a EuRA member company’s sphere of operation, from service delivery to internal management.
The EuRA Quality Standard is the document that sets out all of the requirements to successfully achieve the EuRA Global Quality Seal Certification.
Within each section are the minimum requirements for certification under the EuRA Global Quality Seal.
Included in the EuRA Quality Standard are requirements for policies that will shape and define the way a company operates, both in terms of process management and in terms of successful and high-quality service delivery.
RSH Relocation and Immigration Services obtained the EuRA Global Quality Seal on December 14th, 2009. RSH Relocation and Immigration Services was recertified in 2011, 2013, 2016 and 2019.
Based on an ISO 9001 process management model, the EuRA Global Quality Seal specifies the processes and KPIs that reflect the very highest standards in relocation services as well as relocation related services. As a full member awarded with the EuRA Global Quality Seal, RSH Relocation and Immigration Services demonstrates a total commitment to quality.
RSH recertifies for the EuRA and the ISO every 3 years.
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